passenger experience

IATA said demand fell 2.2% year-on-year in May as Middle Eastern carriers recorded a 28.8% drop in international traffic

Emirates SkyCargo has become the first airline cargo carrier to deploy a converted Boeing 777-300ERSF passenger-to-freighter aircraft

A pilot for one of the major US airlines reported that, while landing at JFK, his passenger plane hit a drone. Despite the report, an initial FAA inspection found no damage to the plane

A friend told him it was OK: TSA finds two live smoke grenades in a passenger's checked luggage at Indianapolis Airport, one of them in a peanut butter jar

Passenger air taxis may still be a few years away, but the FAA has taken another major step by launching a dedicated research facility for next-generation aircraft

Rome Fiumicino Airport has once again been named Europe's Best Airport in the 40+ million passenger category, marking its eighth win since 2018

The British Foreign Office has updated travel advice for Turkey, warning of security constraints and increased passenger traffic around the expected NATO summit in Ankara in July

Extreme heat across Spain is impacting airport operations, with the national weather agency warning of temperatures above 40°C in several key travel regions

The TSA expects more than 3 million people to pass through security checkpoints across the country on Thursday and Sunday

The low-cost giant claims that the new regulations will require airlines to offer higher prices that include additional hand luggage, even though it says most passengers prefer to fly at a basic, cheaper fare

Air France has introduced a new seasonal menu by chef Yves Camdeborde in its long-haul lounges at Paris Charles de Gaulle Airport

Ryanair will now allocate free family seats after check-in, with most families seated together in the rear cabin unless they pay to choose seats

Passengers on Starlink-equipped United flights can watch live sports, news and entertainment through DIRECTV on seatback screens

American Airlines is rolling out upgraded A319 and A320 cabins with more premium seats, larger overhead bins and power at every seat

Travelers flying from Incheon to Los Angeles and Seattle can now skip baggage recheck procedures thanks to expanded screening technology

The low-cost airline has signed a partnership with restaurant groups Kent Hospitality and Four Clovers, bringing New York restaurant-inspired dishes to Mint passengers

Phuket Airport will introduce automated departure passport lanes on June 13 to reduce immigration queues and speed up passenger processing

Air India introduces Easy Connect flights from Varanasi, allowing travelers to complete check-in and immigration before connecting via Delhi

The Swiss airline is launching digital menus for all its flights, allowing passengers to preview the dishes that will be served on the flight, and even select and order meals before departure

A new IATA campaign, supported by aviation authorities in Europe and the US, urges passengers to leave their luggage behind during an emergency evacuation from a plane